Speaking of [tag-tec]credit card companies[/tag-tec], have you heard three of the top ten are promising to be kinder and gentler to customers?
They’re vowing to cut exorbitant [tag-ice]fees and penalties[/tag-ice]. And they’re going to be more up front about all those hidden fees from now on.
In fact, Chase Bank USA CEO Richard Srednicki forgave customer Wesley Wannemacher of over $4000 of fees and interest poor Richard owed on his credit card.
Doesn’t that make us feel good?
I can’t help wondering if the fact that Wannemacher was planning to testify before the Senate Permanent Subcommittee on Investigations about owing $7500 in interest and penalty fees on an original [tag-self]debt[/tag-self] of $3200 had anything to do with it. Hmmmm?